The essence of relationships is communication. It is through communication that people share information, make decisions, solve problems, and accomplish their day-to-day jobs. Therefore, it is imperative that your teams build quality communication among team members. Learn the skills to improve your communication and become a better listener.

Upon completion of this course, you’ll be able to:

• Define Communication
• Understand the difference between good and bad communication habits
• Identify the 3 elements of communication and how they affect the communication process
• Improve your listening skills
• Practice active listening
• Access your own listening skills in various situations.
• Develop a personal action plan for improving your communication skills.